Click here to view the full Strategic Plan 2025-2030

Mission

With compassion, respect, and professionalism, we deliver services that support person-centered outcomes and foster healthy communities.
 

Vision

Strong Communities - where integrated human and paramedic services collaborate to ensure residents have access to the supports they need.
 

Values

Supportive: Services are delivered with respect and care in ways that honour unique circumstances.
Community-Focused: Decisions are guided by an understanding of local needs and the diverse communities within our districts.
Dedicated: Committed to serve with professionalism, excellence and integrity.
Collaborative: Leverage and build strong partnerships within our organization, across sectors, and with community partners, recognizing that working together leads to greater impact.
Innovative: Improve outcomes by applying creative thinking, and embracing new ideas, technologies, and approaches.
Accessible: Prioritize the well-being of our team and the people we serve by removing barriers to ensure that everyone can participate fully and access services with dignity.