Message from the CAO

About the Manitoulin-Sudbury District Services Board

The Manitoulin-Sudbury District Services Board (DSB) delivers vital human and paramedic services across a large and diverse geographic area in Northeastern Ontario. Established through provincial legislation, the Board is responsible for the local planning, coordination, and delivery of social and community-based programs that support the well-being of residents.

 

Who We Are

The Manitoulin-Sudbury DSB serves both organized municipalities and Territories Without Municipal Organization (TWOMO) throughout the Districts of Manitoulin and Sudbury. Our Board of Directors is made up of representatives from each of these areas, ensuring that local voices guide decision-making and service delivery. We employ dedicated professionals committed to helping individuals and families access the supports they need to live safe, healthy, and independent lives.

 

What We Do

The Manitoulin-Sudbury DSB manages and delivers a range of essential programs on behalf of the Province of Ontario and our municipal partners, including:

  • Housing (Community Housing, Homelessness Prevention Program and Direct Shelter Subsidy)

  • Employment (Ontario Works and Employment Ontario)

  • Children’s Services (Child Care, Our Kids Count, EarlyON Child and Family Services)

  • Paramedic Services (9-1-1 prehospital responses, Community Paramedicine and Non-Urgent Patient Transfer Services)
     

Strategic Planning

We have developed a Strategic Plan that will guide our decision making from 2025-2030. To view the full plan click here.
 

Our Mission

With compassion, respect, and professionalism, we deliver services that support person-centered outcomes and foster healthy communities.

 

Our Vision

Strong Communities – where integrated human and paramedic services collaborate to ensure residents have access to the supports they need.

 

Our Values

  • Supportive - Services are delivered with respect and care and in ways that honour unique circumstances.

  • Collaborative - Leverage and build strong partnerships within our organization, across sectors, and with community partners, recognizing that working together leads to greater impact.

  • Innovative - Improve outcomes by applying creative thinking, and embracing new ideas, technologies, and approaches.

  • Accessible - Prioritize the well-being of our team and the people we serve by removing barriers to ensure that everyone can participate fully and access services with dignity.

  • Community-Focused - Decisions are guided by an understanding of local needs and of the diverse communities within our districts.

  • Dedicated - Committed to serve with professionalism, excellence and integrity

 

Message from the Chief Administrative Officer

As Chief Administrative Officer, I am proud to lead a team dedicated to making a difference in the lives of the people we serve. The Manitoulin-Sudbury District Services Board is committed to collaboration, innovation, and continuous improvement in delivering essential services to our communities. Together with our partners, we strive to ensure that every resident has access to the support and opportunities they need to thrive.

Sincerely,

Donna Stewart
Chief Administrative Officer
Manitoulin-Sudbury District Services Board
Direct Line: 705-222-0499
705-862-7850 ext. 100
Email: donna.stewart@msdsb.net