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JBS Scheduler Access Page

For liability reasons, DSB Information Systems cannot provide support for non-DSB computer systems, especially due to the wide number of possible hardware and software configurations that may exist off-site.

In a nutshell, a standard Windows XP or higher PC running Microsoft Internet Explorer 6 or higher should be able to access the JBS scheduling tool without difficulty once the Citrix client software has been installed.

Once the end-user clicks the "Install Citrix Client" button below, the system should prompt you to download and/or run the installation file which is required to open the scheduling tool. You must run this to install the Citrix JBS Scheduler client software.

Install Citrix

Launch JBS

You have to install the Citrix Client prior to launching JBS Scheduler

Please note that a link to the JBS Scheduler has also been included on the Paramedic Staff Login Area on the DSB site.

You can also download the full Citrix Client (no charge) or non-Windows based client at www.citrix.com.


Paramedic Services Reports

  1.     Modernization of Emergency Health Services and Public Health - Issue Report - 
  2.    2019 Paramedic Service Review Report Final Received Jan 14, 2020  
  3.     2020 Response Time Standard - Issue Report - Oct. 24, 2019
  4.     Permanent Non-Urgent Patient Transportation - Issue Report - Oct. 24, 2019
  5.     Permanent Non-Urgent Patient Transfer Service Business Case - Oct. 8, 2019
  6.     Ambulance Service Review - Draft Report - June 12, 2019
  7.    Community Safety and Wellness Plans - Presentation to the Manitoulin Municipal Association - June 19, 2019
  8.    Paramedic Response Time Standard - Issue Report - Feb. 28, 2019
  9.    Deployment Plan - Issue Report - Feb. 28, 2019
  10.    2019 Response Time Standard - Issue Report - Oct. 25, 2018
  11.    Paramedic Services Technology Advancement - Issue Report - Sept. 27, 2018
  12.    Vulnerable Persons Registry - Issue Report - Sept. 27, 2018
  13.    Paramedic Intravenous Therapy - Issue Report - June 28, 2018
  14.    Paramedic Services Strategic Deployment - Issue Report - June 28, 2018
  15.    Stryker Tracked Stair Chair - Issue Report - May 24, 2018
  16.    Expansion of Community Paramedicine - May 24, 2018
  17.    Paramedic Fleet Maintenance - Issue Report - March 22, 2018
  18.    Response Time Standard - Issue Report - March 22, 2018
  19.    Chapleau Non-Urgent Patient Transportation - Issue Report - February 22, 2018
  20.    Road Safety and Electronic Patient Calling Reporting - Issue Report - February 22,2018
  21.    2018 Response Time Standard - Issue Report - November 23, 2017
  22.    Ambulance Act Amendments - Issue Report - October 26, 2017
  23.    Paramedic Services Reorganization - Issue Report - September 28, 2017
  24.    Paramedic Services Strategic Staffing Plan - June 22, 2017
  25.    Response Time Standard - Issue Report - April 26, 2017
  26.    Post-Traumatic Stress Disorder - Prevention Plan - April 26, 2017
  27.    Ambulance Service Review - Issue Report - January 26, 2016
  28.    Ambulance Service Review - Final Report - January 26, 2016
  29.    MOHLTC Ambulance Service Review Final Report - November 17, 2016 
  30.   Central Ambulance Communication Centre - Issue Report - Nov. 24, 2016
  31.   2017 Response Time Standards - Issue Report - Oct. 27, 2016
  32.   Ambulance Service Review Letter - Sept. 12, 2016
  33.   Ambulance Service Review - Draft Report - Sept. 12, 2016
  34.   Cross-Border Billing - Issue Report - Apr. 28, 2016
  35.   Paramedic Services Final Vehicle Design - Apr. 28, 2016
  36.   Self-Loading Stretcher System- Issue Report - Apr. 28, 2016
  37.   Response Time Standard - Issue Report - Mar. 24, 2016
  38.   Paramedic Service Final Crest Design - Mar. 24, 2016
  39.   EMS Rebranding - Issue Report - Feb. 25, 2016
  40.   LaCloche PRU Operationalization - Issue Report - Nov. 25, 2015
  41.   EMS Response Time Standards - Issue Report - Oct. 22, 2015
  42.   EMS Vehicle Capital Reserve - Issue Report - Oct. 7, 2015
  43.   Public Access Defibrillation - Press Release - Sept. 24, 2015
  44.   Mindemoya EMS Base Purchase - Issue Report - Sept 24, 2015
  45.   Community Paramedice Presentation - June 25, 2015
  46.   Staffing Enhancement Results - Progress Report - June 25, 2015
  47.   EMS 5-Year Staffing Plan – Issue Report - May 28, 2015
  48.   Ambulance Response Time Standard - Issue Report - April 23, 2015
  49.   Wikwemikong Staffing Enhancement - Issue Report - April 23, 2015
  50.   Community Paramedicine - Issue Report - March 26, 2015
  51.   Non-Urgent Patient Transportation Service - Request for Expression of Interest – Issue Report - Feb. 26, 2015
  52.  
  53.   EMS Reorganization Issue Report - Nov. 27, 2014
  54.   Balanced Emergency Coverage 12 Month Update Issue Report - Nov. 27, 2014
  55.   EMS 2015 Response Time Standard - Issue Report - Oct. 23, 2014
  56.   NELHIN Non-Urgent Patient Transportation - Issue Report - Sept. 25, 2014
  57.   Community Paramedicine Update - Issue Report - Sept. 25, 2014
  58.   St. Charles Council EMS Presentation St. Charles Council EMS Presentation - August 13, 2014
  59.   EMS Costs - Issue Report June 26, 2014
  60.   Public Access Difibrillation - Issue Report June 26, 2014
  61.  Non-Urgent Patient Transportation in the NELHIN - Executive Summary June 9, 2014
  62.   Non-Urgent Patient Transportation in the NELHIN - Full Report June 9, 2014
  63.   Chapleau Council EMS Presentation - May 26 2014
  64.   Communty Paramedicine Proposal - April 17, 2014 
  65.   EMS Presentation to NEMI Council - April 17, 2014
  66.   Community Paramedicine - Issue Report - March 26, 2014
  67.   Balanced Emergency Coverage 6 month Update - Issue Report Feb. 26, 2014
  68.   Balanced Emergency Coverage 6 Month Update - Power Point Feb. 26, 2014
  69.   EMS Service Review - Issue Report - Jan. 23, 2014
  70.   MOHLTC EMS Service Review Final Report - Nov. 14, 2013
  71.   DSB Investigation Follow-up Letter - Oct. 25, 2013
  72.   DSB Investigation Response Letter - Sept 17 2013
  73.   MOHLTC Investigation Letter - Aug. 21, 2013
  74.   EMS Investigations Report - Aug. 2013
  75.   Balanced Emergency Coverage Update - Issue Report - Nov. 27, 2013
  76.   Balanced Emergency Coverage Powerpoint - Nov 27, 2013
  77.   North East LHIN Non-Urgent Patient Transfer Pilot Project - Final Report - Nov. 27, 2013
  78.   EMS Response Time Standard - October 24, 2013
  79.   Ambulance Service Review - October 24, 2013
  80.   DSB Response to EMS Investigations - Sept. 17, 2013
  81.   EMS Investigations Letter - August 21, 2013
  82.   AMO Briefing - Minister Matthews - August 26, 2013
  83.   Updated EMS 5 Year Staffing Plan - June 26, 2013
  84.   NOSDA AGM - NE LHIN Non-Urgent Patient Transportation Pilot Projects - April 2013 
  85.   Foleyet EMS Base Final Construction Costs - Issue Report - March 28, 2013
  86.   EMS Balance Emergency Coverage - Issue Report - Feb 27, 2013
  87.   MOHLTC - Living Longer, Living Well Senior Strategy Jan. 8, 2013
  88.   Chapleau Non Urgent Patient Transfer - Issue Report - Nov. 2012
  89.   Chapleau NE LHIN Non Urgent Patient Transfer Proposal - Nov.2012
  90.   LaCloche Manitoulin NE LHIN Non Urgent Patient Transfer - Issue Report - Nov 2012
  91.   LaCloche Manitoulin NE LHIN Non Urgent Patient Transfer Proposal - Nov. 2012
  92.   Response Time Standard Submission to MOH Issue Report - June 2012
  93.   Ornge Presentation to DSB Board - June 2012
  94.   Updated Road Safety Issue Report - March 2012
  95.   Fire Response to Emergency Medical Calls - Issue Report Feb. 2012
  96.   Emergency Medical Services Delivery in Ontario Municipalities - OPSEU Feb. 2012
  97.   Non-Urgent Patient Transfer Business Case to the MOHLTC Oct. 2011
  98.   Paramedic Leaders Formalize Position on Pre-Hospital Emergency Medical Response in Ontario - AMEMSO         Oct. 2011
  99.   Informing the Public Dialogue Around Medical Tiered Response in Ontario - AMEMSO Sept 2011 
  100.   RescueNet Road Safety and Automatic Vehicle Location (AVL) Systems Issue Report Oct 2011
  101.   Non-Urgent Patient Transfer Business Case to MOHLTC Sept. 2011
  102.   Non-Urgent Patient Transfer Issue Report - Update Sept. 2011
  103.   EMS 5-Year Staffing Plan Issue Report - June 2011
  104.   New Construction Costs - Little Current EMS Station Issue Report - June 2011
  105.   Zoll - RescueNet Road Safety Presentation - June 2011
  106.   Future Staffing Levels Issue Report - May 2011
  107.   Non-Urgent Patient Transfers Issue Report - May 2011
  108.   MOHLTC - EMS Service Review Final Report - March 2011
  109.   DSB Summary of EMS Service Review May 2011
  110.   Ambulance Call Reassignment - April 2011
  111.   Response Time Standard Issue Report Update - Sept. 2010
  112.   Public Access Defibrillators Update Report - Sept 2010
  113.   Northern Ontario Service Delivers Association (NOSDA) Emergency Medical Services (EMS) Concerns
            in Northern Ontario - Position Paper
    - August 2010
  114.   Response Time Standard Issue Report - June 2010
  115.   Rank & Insignia Issue Report - June 2010
  116.   Emergency First Response Teams / Tiered Response Report - Sept. 2009
  117.   Public Access Defibrillators Report - Sept, 2009
  118.   Advanced Care Paramedics Report - Aug. 2009
  119.   Saving a Life in 6.0 Minutes or less by Utilizing the Efficiencies of the Onatrio Fire Service - Nov 2008 
  120.   Ambulance Service Review Final Report - December 2007
  121.   Pre-Hospital 9-1-1 Emergency Medical Response: The Role of the United States Fire Servuce in Delivery and         Coordination - 2007




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