Section-Header-SH

Policies and Procedures

   TABLE OF CONTENTS


 Introduction

1.1.      Introduction
1.2.      Mission Statement

Access Policies

2.1.      Application Process & Initial Eligibility Determination
2.2.      Application Processing & Tenant Selection Revoked July 1, 2016
2.3.      Centralized Waiting List  Revised March 1, 2017
2.4.      Eligibility Rules Revised July 1, 2016
2.5.      Former Tenant Arrears
2.6       Affordable Housing Revoked July 1, 2016

Eligibility

3.1.      Determining Unit Size & Occupancy Standards
3.2       Special Priority Policy Revoked July 1, 2016

Tenant Policies

4.1.      4.1-Lease-Signing.pdf
4.2.      Internal Transfer Requests 
4.3.      Guest Policy
4.4.      Collecting Rent
4.5.      Internal Review Committee and Process
4.6.      Notice to Vacate
4.7.      Rent Increases of Less than $10.00
4.8.      In-Situ Priority Status
4.9       Motorized Mobility Assistive Devices  
4.10     Absence from Unit  
4.11     Notification of Change 
4.12     Smoke Free  

Provider Responsibilities


5.1.      Pursuit of Income
5.2.      Pets
5.3.      Pet Abondonment
5.4.      Tenant Complaints Revised Aug. 1, 2017
5.5       Tenants Existing Hospitals
5.6       Duty to Accommodate 

Asset & Infrastructure

7.1.      Mission Statement
7.2.      Cable Satellite
7.3.      Common Area Maintenance
7.4.      Emergency Work
7.5.      Fire Protection 
7.6.      Laundry Equipment
7.7.      Move Out Cyclical Painting
7.8.      Portable Air Conditioners
7.9.      Unit Maintenance
7.10.    Winter Site Maintenance
7.11.    Fire and Police Service Access to DSB Buildings 

Forms

8.1.      Former Payment Arrangement
8.2.      Request for Review
8.3.      Notice of Decision
8.4.      Pet Information
8.5.      Tenant Complaint
8.6.      Comfort Letter

Local Rules

9.1       Maximum Household Assets  
9.2       Maximum Household Income Revoked March 1, 2017

Investment in Affordable Housing Program

10.1     Ontario Renovates Program 
10.1a   Ontario Renovates Pre-Screening Form
10.1b   Ontario Renovates Pamphlet

10.2     Homeownership Program 
10.2a   Homeownership Application Form
10.2b   Homeownership Pamphlet



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