Section-Header-EMS

Policies and Procedures

TABLE OF CONTENTS

 


Introduction
 

Last Updated



Statements
 
G.0.1

Mission, Vision & Values

2004-01-01

G.0.2

Service Commitment

2016-06-06


Policies
 
G.1.1

Security of Information & Documentation

2004-01-01

G.1.2

Skills, Training & Inventory

2004-01-01

G.1.3

Complement of Strength

2004-01-01

G.1.4

Quality Assurance

2004-01-01

G.1.5

Vehicles & Equipment

2004-01-01

G.1.6

G.1.7
Central Ambulance Communication Centre Direction

Community Paramedicine Program                                                           New
2004-01-01

2015-04-01

Communications Directives
 
G.2.1

Ambulance Crew and Communication Officer Interaction

2007-04-01

G.2.2

Ambulance Radio Report to CACC

2010-05-30

G.2.3

Being Call Ready and Hospital Clearing

2007-04-01

G.2.4

Dispatch Direction

2004-07-01

G.2.5

Radio Procedures

2004-07-01

G.2.6

Vehicle Removed/Returned to Service

2004-07-01

G.2.7

Notification of Management/Duty Officer

2007-04-01

Documentation Directives
 
G.3.1

Patient Call Report Distribution

2013-04-04

G.3.2

Incident Reports

2013-04-04

G.3.3

Patient Call report Completion

2013-04-04

G.3.4

Confidentiality of Records and Documents

2013-04-04

G.3.5

Vehicle Issues

2013-04-04


Operations Directives

G.4.1

Paramedic Graduated Driving Program

2015-05-29

G.4.2

Cot Maintenance Program (Cots, Stretchers & Stair Chairs)

2010-05-30

G.4.3

Disaster and Multi Casualty Contingency Response Plan

2010-05-30

G.4.4

Emergency First Response

2010-05-30

G.4.5

Transfer Prioritization

2012-02-08

G.4.6

Mandatory Training & Continuing Medical Education

2004-07-01

G.4.7

Meal Periods

2009-09-14

G.4.8

No Smoking

2004-07-01

G.4.9

Notification of Absence (Applies to all Unscheduled Absences)

2007-04-01

G.4.10

Observers Riding in Vehicles

2010-05-30

G.4.11

One Person Response Procedure

2010-05-30

G.4.12

Patient Care Standards

2010-05-30

G.4.13

STEMI Bypass                                     New

2017-04-01

G.4.14

Safety During Paid Training

2007-04-01

G.4.15

Shift Exchanges

2010-05-30

G.4.16

Staffing

2010-05-30

G.4.17

Tiered Response

2010-05-30

G.4.17a

 

Tiered Response Agreement                   Revised 2017-06-26
G.4.18

Uniforms                                               Revised

2017-03-28

G.4.19

Rest Periods

2009-09-14

G.4.20

No Liquor/Drugs

2004-07-01

G.4.21

Transportation of Legally/Obviously Dead Persons

2010-05-30

G.4.22

Intentionally Blank

2010-05-30

G.4.23

Intentionally Blank

2010-05-30

G.4.24

Care and Treatment of VSA Patients

2010-05-30

G.4.25

Responding to Calls/Time Frames

2016-06-06

G.4.26

Station Security

2010-05-30

G.4.27

Access to Patient Denied/Delayed

2010-05-30

G.4.28

Multiple Patient Transport

2010-05-30

G.4.29

Long Distance/Multiple and Non Emergent Transfers

2011-09-14

G.4.30

Victims of Violence/Abuse

2010-05-30

G.4.31

Intentionally Blank

2010-05-30

G.4.32

Intentionally Blank

2010-05-30

G.4.33

Staffing/Deployment Strategy

2013-06-10

G.4.34

Intentionally Blank

2010-05-30

G.4.35

Intentionally Blank

2010-05-30

G.4.36

Physicians Orders

2013-12-13

G.4.37

Emergency Room Assistance

2007-04-01

G.4.38

Emergency Room Closure

2004-07-01

G.4.39

Personal Hygiene

2010-05-30

G.4.40

Equipment Retrieval

2004-07-01

G.4.41

Intentionally Blank

2010-05-30

G.4.42

Intentionally Blank

2010-05-30

G.4.43

Hospitals Not Accepting Patients

2004-07-01

G.4.44

Patient Refusing Service

2010-05-30

G.4.45

Third Party Transport

2013-05-31

G.4.46

Do Not Resuscitate (DNR)

2009-09-14

G.4.47

Care and Transportation of Emotionally Disturbed Patients

2010-05-30

G.4.48

Care and Transportation of Disabled Patients

2010-05-30

G.4.49

Midwives at the Scene

2004-07-01

G.4.50

Confidential Call Related Information

2007-04-01

G.4.51

Workplace Harassment, Violence and Discrimination

2014-01-08

G.4.52

Intentionally Blank

2010-05-30

G.4.53

Intentionally Blank

2010-05-30

G.4.54

Use of Recording Devices

2007-04-01

G.4.55 Hazards Incident Identification

2013-04-09

Public Relations Directives
 
G.5.1

Contact with Media

2004-07-01

G.5.2

Special Events Request (for Ambulance Coverage)

2010-05-30

G.5.3

On-Site Public Relations Request

2010-05-30

G.5.4

Responding to Complaints/Inquiries

2009-09-14

G.5.5

G.5.6

G.5.7

G.5.8

G.5.9

G.5.10
Stand-by at Local Functions

Public Access Defibrillation Program

Community Paramedicine Wellness Clinics

Community Paramedicine Circle of Care

Community Paramedicine Ad-Hoc Home Visits

Community Paramedicine Referral
2010-05-30

2014-10-01

2015-04-01

2015-04-01

2015-04-01

2015-04-01

Vehicles, Equipment and Facilities Directives

G.6.1

Accident Reporting

2010-05-30

G.6.2

Vehicle Decommissioning

2007-04-01

G.6.3

Intentionally Blank

2007-04-01

G.6.4

Class F License

2004-07-01

G.6.5

Use of Emergency Warning Systems

2013-06-12

G.6.6

Intentionally Blank

2010-05-30

G.6.7

Housekeeping

2010-05-30

G.6.8

Other Agencies Assistance/Driving

2010-05-30

G.6.9

Radio Malfunction

2004-07-01

G.6.10

Re-stocking of Patient Care and Accessory Equipment

2013-06-10

G.6.11

Intentionally Blank

2010-05-30

G.6.12

Security of Medication/Vehicles/Equipment/Bases

2013-06-10

G.6.13

Station Equipment Inspection

2010-05-30

G.6.14

Intentionally Blank

2013-06-01

G.6.15

Transport of Patient Valuables

2010-05-30

G.6.16

Vehicle and Equipment Cleaning

2010-05-30

G.6.17

Intentionally Blank

2004-07-01

G.6.18

Use of GPS/AVL Monitoring Devices

2010-05-30

G.6.19

Radio Call Number

2004-07-01

G.6.20

Use of Disposable Equipment and Supplies

2004-07-01

G.6.21

Use of Emergency Vehicles

2004-07-01

G.6.22

Loss of Vehicle/Equipment/Facilities

2004-07-01

G.6.23

Washing of Personal Vehicles

2007-04-01

G.6.24

Inventory Control

2013-06-10

G.6.25

Loss of Equipment and/or Supplies Revised

2016-06-02

G.6.26

Zoll Defibrillator Repairs

2016-06-08

G.6.27

Intentionally Blank

2010-05-30

G.6.28

Intentionally Blank

2010-05-30

G.6.29

Intentionally Blank

2010-05-30

G.6.30

Fire Extinguishers

2010-05-30


Administrative Directives

G.7.1

Annual Response Time Performance Plan

2013-01-01

G.7.2

ACR Monthly Audits

2013-06-10

G.7.3

Duty Officer System

2010-05-30

G.7.4

Maintenance of Records – Qualifications

2013-06-10

G.7.4.5

Initial Employment Records – EMA and Paramedic Qualifications

2010-05-30

G.7.5

Human Resources Inventory

2010-05-30

G.7.6

Mandatory Training and Remedial Training

2004-07-01

G.7.7

Preventative Maintenance

2013-08-18

G.7.7.1

Preventative Maintenance ~ Vehicle

2011-01-01

G.7.8

Retention of Records – ACR and Incident Reports

2012-09-05

G.7.9

Vehicle and Equipment Standards

2004-07-01

G.7.10

Distribution of Updates to Policy Manual

2013-05-31
G.7.11

Non-Emergency Vehicle Movement

2009-09-14

G.7.12

Terms of Employment

2004-07-01

G.7.13

MOHLTC Notification - New Hires/Terminations

2010-05-30

G.7.14

Yearly Evaluations

2004-07-01

G.7.15

Paramedic Services Policy, Procedure and Directive Manual

2010-05-30

G.7.16

Influenza Vaccination Reporting

2010-05-30


Occupational Health and Safety Directives

G.8.1.

Introduction to First Aid

2010-01-01

G.8.1.2

First Aid Station Requirements

2009-10-01

G.8.1.3

Provision of First Aid (Patient Care)

2010-01-01

G.8.1.4

Notification of Injury

2010-01-01

G.8.1.5

One Person Response Procedures

2010-01-01

G.8.1.6

Transportation to a Medical Facility

2010-01-01

G.8.1.7

Documentation

2009-10-01

G.8.1.8

Contents of First Aid Kit

2009-10-01

G.8.1.9

Display of Poster (Form 82)

2010-01-01

G.8.1.10

In All Cases of Injury/Accident

2009-10-01


Hazard Management



G.8.2.1

Roles and Responsibilities

2010-01-01
G.8.2.2

Definitions

2010-01-01

G.8.2.3

Hazard Reporting Procedure

2010-01-01


Safe Use of Equipment
 


G.8.3.1

Auto Pulse Non-Invasive Cardiac Support Pump

2010-03-01

G.8.3.2

#9 Stretcher

2010-03-01

G.8.3.3

Alternative Lifting Devices

2010-03-01

G.8.3.4

Canvas Stretcher

2010-03-01

G.8.3.5

Fracture Board

2010-03-01

G.8.3.6

Kendrick Extrication Device (KED)

2010-03-01

G.8.3.7

Oxygen Regulators

2010-03-01

G.8.3.8

Oxygen Cylinders

2010-03-01

G.8.3.9

Scoop Stretcher

2010-03-01

G.8.3.10

Stair Chair

2010-03-01

G.8.3.11

35A/P Stretcher

2010-03-01


Vehicles and Driving



G.8.4.1

Vehicle Circle Check

2010-03-01

G.8.4.2

Restraint of all Passengers and Patient Transporting Equipment

2010-03-01

G.8.4.3

Securing Equipment

2010-03-01

G.8.4.4

Transportation of Luggage and Personal Items

2010-03-01

G.8.4.5

Driving Expectations

2010-03-01

G.8.4.6

Vehicle Exhaust

2010-03-01

G.8.4.7

Vehicle Failure or Malfunction

2010-03-01

G.8.4.8

Police Escorts for Traffic Control

2010-03-01

G.8.4.9

Traffic Safety

2010-03-01


On Scene Safety



G.8.5.1

Ergonomics

2010-03-01

G.8.5.2

Fire Police Assistance Lifting

2010-03-01

G.8.5.3

Paramedic Safety Equipment

2010-03-01

G.8.5.4

Light Rescue / Remote Response

2010-03-01

G.8.5.5

Patient Access Off Road Response (Snowmobile, Boat, ATV’s, etc.)

2009-03-01

G.8.5.6

Air Ambulance Safety Procedures

2010-03-01

G.8.5.7

Notification of Fire Services

2010-03-01

G.8.5.8

Police Services – Crew Safety

2013-06-10

G.8.5.9 Personel Floatation Device 2014-06-18

Bio-hazards



G.8.6.1

Disposal of Biomedical Sharps

2010-03-01

G.8.6.2

Storage, Usage and Disposal of Hazardous Materials

2010-03-01

G.8.6.3

G.8.6.4
Care and Transportation of Communicable Disease Cases

Care and Transportation of Suspected Ebola Cases
2014-12-22

2014-11-13

Organizational Chart

1.

DSB Org Chart 2014.pdf

2016-01-01
2.

Manitoulin-Sudbury DSB Paramedic Services

2016-01-01


Documents Referenced in Manual

1.

Ambulance Act



2.

General Regulation 257/00



3.

Certification Standards



4.

Communicable Disease Standards



5.

Documentation Standards



6.

Patient Care and Transportation Standards



7.

Equipment Standards



8.

Vehicle Standards






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